BRIAN HOPKINS | MAÎTRE D’
The Front of House is front and centre for Boulevard Maître d’ Brian Hopkins. It’s where he and his team greet guests and forge that all-important first impression — and Brian never forgets how vital that job is.
“The most important thing is to have your team truly believe in what you’re creating and in your service philosophy,” says Brian. “It’s so important to make guests feel welcome. They have to believe in you. They’re going to ask you for recommendations about a good portion of their evening out, so you have to establish that trust. You have to be professional without being standoffish, and warm and sincere without being casual or aloof. It’s a delicate balance.”
If there’s ever been a virtuoso of exemplary service, it’s Brian. A true pioneer of table-side service with a smile and a testament to the power of a positive attitude, at whatever high-profile establishment Brian has been at the helm, accolades have soon followed — from his tenures in Toronto and Los Angeles, to launching Vancouver’s critically acclaimed West Restaurant in 2000, to heading up operations at CinCin Ristorante + Bar and at Whistler’s lauded Araxi, Brian has earned a stellar reputation for providing top-shelf service.
One of three accredited sommeliers on the front-of-house management team at Boulevard, Brian was inducted into the B.C. Restaurant Hall of Fame in 2010 and also singled out for the Premier Crew Designation at the 25th annual edition of the Vancouver Magazine Restaurant Awards in 2014.